My Family Care's Emergency Childcare service (www.emergencychildcare.co.uk) offers childcare solutions to working parents who have experienced a breakdown of their regular childcare.
We help you find the best childcare available in an emergency
You can search for and book local nursery and childminder places or an emergency nanny - with only 30 minutes to 2 hours' notice.
We are in a unique position to offer this service, with:
- Over 600 participating nurseries around the country
- Exclusive relationship with the NCMA and their database of childminders
- Emergency nannies sourced via our collaboration with reputable nanny agencies nationwide
It's recommended you register before you need to book with us. Parents that use us often take the time to visit and consider potential nurseries or childminders. This isn't required, although it can be reassuring for you to do so.
Registration is a one-off fee of £50. You can pay at the end of registration or before your first booking. Choosing childcare is an emotional and complex decision. We pride ourselves on always being on hand to answer any questions or concerns parents may have regarding our service. After registering we'll send you a 'Parent Pack' and call you to discuss your needs, if you wish us to.
NB. We work with many companies that subsidise their employees' childcare costs. Ask your employer for more information.
Our different childcare options
Nursery Spaces (3 months to 5 years)
Emergency Childcare (www.emergencychildcare.co.uk) allows you to:
- Book a nursery place when you want it, today, tomorrow or in 3 months time
- Choose as many days as you need
- Search and select the local nursery you want
You can book a nursery place as late as 30 minutes before a nursery opens, as long as there is availability. If in doubt, call us. Nurseries and childminders update their own spaces, so you'll immediately be able to see if places are available.
We have over 600 Ofsted registered nurseries currently live on the website. If there's a local nursery you want to be able to book in an emergency, please email newnursery@emergencychildcare.co.uk and we'll contact them on your behalf.
Childminders (3 months to 12 years)
Through Emergency Childcare you have the opportunity to source a local childminder, check their availability and finally book the days and hours you require the care for.
Childminders need 1-2 hour's notice, and will accept bookings as short as 4 hours. If there's a local childminder you want to be able to book in an emergency, please email childminder@emergencychildcare.co.uk and we'll contact them on your behalf.
All English and Welsh based Emergency Childcare childminders are Ofsted registered and verified members of the NCMA/CSSIW. Our Scottish based childminders are verified members of the SCMA and are regulated by the Care Commission.
Nannies (newborn to 16 years)
Our emergency nannies are sourced via our collaboration with reputable nanny agencies nationwide. Once you make a booking your local branch will be immediately informed and recruit you an appropriate nanny for your requirements. Only when you're happy with the proposed childcarer shall your transaction be processed.
The nanny agencies we work with endeavour to get you a nanny within 2 hours and minimum booking time is 4 hours. The nannies we use are over 21, qualified, CRB checked, have a first aid certificate, fully referenced and interviewed. You'll be notified if any one of these promises can't be met.
Nannies booked via Emergency Childcare are paid at an hourly rate (depending on location) and payrolled by the nanny agency.
If you would rather pay your nanny directly and be responsible for their tax and NI, please contact your local branch directly.
Emergency Childcare offers emergency backup childcare solutions to working mothers and fathers.
Regardless of budget, circumstance or location, we have the childcare solution for you.
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If you have any more questions, or require any further information,
please do not hesitate to contact us at info@emergencychildcare.co.uk or call 0845 676 7699.
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