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COVID-19 Update (Coronavirus)
As we each adapt our lives during this unprecedented Coronavirus global crisis, we know that your regular childcare arrangements may be affected. Our dedicated team remains committed to supporting you and your loved ones
We're working to support parents
Our unique provider network brings together all types of childcare that are currently available near you.
The current network now includes 100's of nurseries (both Bright Horizons and other providers), childminders, and in-home nannies nationwide.
We're adding other childcare providers on an on-going basis as their status changes, and we are close to nationwide coverage.
We've reduced our booking fee
When the world is 'normal' we charge a booking fee to cover the management cost of our service, during the extraordinary time of the lockdown period we're reducing this to 5% to make our childcare more accessible.
Coronavirus: additional measures we're taking
We've produced guides for parents booking a nanny with us, and for our nannies attending bookings at this time:
The health and safety of your family and our team is our priority. To enable us to continue to provide care for families and prevent the spread of the virus, these additional measures have been introduced:
- If you request a nanny, please be assured that your nanny will not be allowed to attend if they are presenting any symptoms of coronavirus or are self-isolating. The nanny will also not be permitted to attend if they live with someone who is presenting symptoms and are therefore self-isolating
- If you or a member of your household is presenting symptoms of coronavirus or if a member of your household is self-isolating, we will not be able to provide a nanny.
For further information on the symptoms of coronavirus and guidance on staying at home, please visit the Gov.UK Coronavirus web page.
Thank you for your cooperation and support during this time.
If your child regularly attends a Bright Horizons nursery
We have a dedicated sign up for parents that usually send their child(ren) to a Bright Horizons nursery. Read more:
Watch our video
Trusted by parents
"
The service quickly and effectively takes the stress out of an emergency child care situation, immediately putting me at ease by reassuring me that my children are being taken care of by experienced professionals allowing me to focus with huge worry and distraction on my work."
We're here to help
Book online or over the phone - quickly and easily, with all the stress removed.
Our team is available 7:30am to 7:00pm, Monday to Friday.
We'll start working on bookings made outside these hours first thing the next working day - come rain or shine.
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