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What our parents say...
We judge ourselves by the feedback we receive from you
"It is the peace of mind that matters most. If I have an important day at work and my daughter's current childcare arrangement falls through, I know that I can rely on Emergency Childcare."
"The emergency childcare is an amazing benefit and I find having this available for the random days that school closes and current childcare is not available if definitely makes life as a working mum a little easier."
"I had an important meeting on a day when I am normally looking after my daughter. I wasn't able to get any cover from family, so I used My Family Care for the first time. It was invaluable. The process of getting set up was relatively easy, my daughter was booked into a nursery near us and she had a great afternoon there. A very positive experience."
"This service is one of the reasons I remain at my employer rather than seeking employment elsewhere as it means I have confidence that I can continue to work and have childcare backup."
"This is the second time we have had to use the service. Although I could not log in, I called the helpline and a gentleman reset my password and booked my daughter into nursery. Extremely helpful and very straightforward."
"This was the first booking I made using the app, it was very straightforward, I received email updates even though I requested the booking out of hours and the confirmation came through very quickly."
"This service is excellent and I would be very lost without this employee benefit, I'm a mother of young twins - I can't tell you how much this service gives me peace of mind and helps my work + life balance."
Childcare choices
Childminders care in their own home for children aged 3 months up to 12 years.
The majority of childminders on our website have been used and recommended to our service by individual parents. More about our childminders
Our last minute on call nannies look after newborns up to 16 year olds in your home.
Sourced via our collaboration with the UK's leading nanny agencies, we insist on only the best nannies for our members. More about our nannies
Nursery spaces can be booked for children aged 3 months up to 5 years.
Members have access to over 1,450 Ofsted regulated nurseries. Many nurseries have been recommended to us by parents. More about our nurseries
We're here to help
Book online or over the phone - quickly and easily, with all the stress removed.
Our team is available 7:00am to 7:00pm, Monday to Friday.
We'll start working on bookings made outside these hours first thing the next working day - come rain or shine.
Wondering what you can expect from an emergency nanny? How to payroll your nanny? Or...? Visit our FAQs for all you need to know about membership, bookings and your service. Frequently Asked Questions
Start using Emergency Childcare today - as easy as 1-2-3
