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You are here: Home > Childminders > How to Book
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    • How to Book
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    How to book a childminder space

     
     

    Requesting a childminder space couldn't be simpler

     
     

    Emergency Childcare members are able to search for their closest registered childminders, save their favourites, and book when they need.

    When you need to book a childminder space
    What happens after you book a childminder space

    Start by selecting childminder in our search

    1) Local registered childminders are listed
    Childminders are shown in order of proximity (as the crow flies) to the postcode entered. Click on a childminder name for more information.

    2) Read the childminder's profile
    If you're unfamiliar with the childminder, you can read a little about them, their opening times and facilities. We add answers to questions we get asked a lot from parents in a Commonly Asked Questions tab. It’s a handy way to check if you're unsure about something.

    3) Enter the day(s) you'd like to request, and for which child
    Subject to availability you can book as many days as you require, up to 3 months in advance or with as little as 2 hours' notice. If you need a childminder space on the same day, you may prefer speaking to our team on 0345 241 5307 (7:00am to 7:00pm, Monday to Friday).

    4) Choose the hours your require
    Please note there's a minimum booking time of 4 hours for an emergency childminder. Unlike nurseries, many emergency childminders offer weekend or an extended-hours service. This will vary from childminder to childminder - so we recommend having a look at a number of different childminders in order to find the one that can best accommodate your needs.

    5) Confirm any childcare options
    If you have any specific requirements, whatever they may be, please remember to let us (and therefore the childminder) know at this stage.

    6) Check the costs
    Please check the overview of the booking, and the amount owed. If you're happy with the amount, your credit card details are taken. We don't charge your card at this point, it's only after your booking and the hours are confirmed that your card will be debited.

    Your confirmation details will be shown on the screen and emailed to you.

    7) Alternative childminders
    Once you've completed your request, we ask for your alternative childminder (or nursery) preferences in the unlikely event that the one you've selected doesn't have availability. We can then book with your alternative choices on your behalf.

    What happens after requesting a childminder space?

    1) The childminder and our team are alerted
    The childminder receives a text message and email. They also receive a form corresponding to the one parents get, ensuring that no important issues are overlooked and your child has everything needed for the day.

    2) Availability is checked
    Our team and system will check with the childminder if they have availability.

    3) Your booking is confirmed
    Our team will let you know that the childminder has accepted your request, and will be able to take the booking.

    In the unlikely event the childminder doesn't have availability our team will book with one of your alternative preferences. You'll be kept informed at every stage of the booking.

    4) Your childminder booking takes place

    5) After your booking has taken place
    Once the childminder booking has been completed, only then will your credit card be debited. This allows flexibility of hours (i.e. you may require the emergency nanny for more/less hours than previously expected) and also ensures that you are happy with the service provided before you pay any money.

    6) Let us know how we did
    We'll send you an email asking for some feedback. We really appreciate you taking the time to let us know about your booking. We measure ourselves by the feedback we receive from parents.

     
    Getting in touch

    Choosing childcare is an emotional and complex decision. We pride ourselves on always being on hand to answer any questions or concerns parents may have.

    If you have a question, please get in touch with our team on support@emergencychildcare.co.uk or 0345 241 5307.

    We're available 7:00am to 7:00pm, Monday to Friday.

     

     

     

    How to book a childminder space

     
    We're here to help
    Book online or over the phone - quickly and easily, with all the stress removed. Our team is available 7:00am to 7:00pm, Monday to Friday. We'll start working on bookings made outside these hours first thing the next working day - come rain or shine.
     
    Trusted by parents
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    Emergency Childcare came to the rescue and allowed me the peace of mind to focus on work knowing my child was in safe hands."
     
    More parent feedback
     
    Got a question?

    Wondering what you can expect from an emergency nanny? How to payroll your nanny? Or...? Visit our FAQs for all you need to know about membership, bookings and your service. Frequently Asked Questions

     
     
    Start using Emergency Childcare today - as easy as 1-2-3
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