• Parents
  • Childcare Providers
  • Employers
Emergency Childcare
Register to book
Sign in
Search our FAQs Visit our FAQs for all you need to know about membership, bookings and your service. Frequently asked questions
 
 
Request a call back Our team is available 7:30am to 7:00pm, Monday to Friday. Contact us
 
 
Email us: support@emergencychildcare.co.uk
 
Or call us: 0345 241 5307
 
Sign in to Emergency Childcare
 
Email
Password
 
Forgotten password?
 
Not an Emergency Childcare member?
It's not  if  you have a childcare br eakdown but when. Access eme rgency nannies, nurseries and childminders when you need them most.
Join Emergency Childcare today
Check your childcare coverage:
 
  • How we can help
  • Nannies
  • Nurseries
  • Childminders
 
You are here: Home > Contact
    • About Us
    • FAQs
    • Our Team
    • Testimonials
    • Useful Links
    • Contact Us
    Trusted by parents
    "
    Excellent service. Everyone I dealt with was extremely professional, and I knew that my son was in good care. He was upset when the nanny left!!"
     
    More parent feedback
     
     
     
     
     
     
     
     
     
     
     

    Contact our team

     
     

    If you would like to speak to a member of our Backup Care team,
    or request more information, please fill in your details below

     
     
    • Send Enquiry
    • How To Find Us
    • Employee Sign In
     
    * Required information

    We're happy to hear from parents about getting their childcare provider on board. Please visit our nomination form, and we'll contact them about joining.


    Your details

     
    First name *
     
    Surname *
     
     
    Mobile *
     
    Telephone
     
     
    Email *
     
     
    Your enquiry
    How can we help? *
     
     
     
     

    My Family Care Ltd

     
    Pioneer House
    7 Rushmills
    Northampton
    NN4 7YB
     
    Parents: 0345 241 5307
     
    Childcare providers: 0345 241 5308
     
    Employers: 0345 241 5309
     
    Email: support@emergencychildcare.co.uk
     
    Registered in England & Wales
    No: 5905564
     
     

    Does your employer provide access to Emergency Childcare?

    If you're unsure how to log in to your Work+Family Space, please contact our team.

    Phone: 0345 241 5306 Email: support@myfamilycare.co.uk Office hours: 7:30am to 7:00pm, Monday to Friday

     
     
     
    Start using Emergency Childcare today - as easy as 1-2-3
    Create membership
    Check local options
    Book emergency childcare
    Register to book
     
    • About Us
    • FAQs
    • Our Team
    • Testimonials
    • Useful Links
    • Contact
     

    Parents

    • Nannies
    • Nurseries
    • Childminders
    • FAQs for Parents

    About Us

    • Meet Our Team
    • Testimonials
    • Useful Links

    Providers

    • Nanny Agencies
    • Nurseries
    • Childminders
    • Holiday Clubs
    •  
    • Employers

    Contact Us

    • 0345 241 5307
    • Company Details
    •  
    • Terms & Conditions
    • Privacy Notice
    • Accessibility
    • Site Map
     
     
    Check your childcare coverage:

    You can access emergency nannies, nurseries and childminders when you need them most. Book childcare online, via our app, or over the phone - quickly and easily.

     
    Secure Server
    Your personal details are always safe with us. Our security measures.
     
    We use cookies to provide the best web experience. By visiting this website you are accepting our Privacy and Cookie Policy. All content available within Emergency Childcare, including imagery and logos, remains Copyright © My Family Care Ltd. We are proud to be part of Bright Horizons. Registered in England & Wales No: 5905564