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What our parents say...
We judge ourselves by the feedback we receive from you
"This is a fantastic service, a must for all parents, the last minute booking system is great... Everytime it has been seamless from end to end!"
"This benefit takes the stress of juggling work and childcare away. The childminder was fantastic. She took my two boys who are 12 and 10 out in the morning and then planned activities in the afternoon."
"The Emergency Childcare is an excellent option to fall back on - when nursery or childcare provider is not available. It is most valued by us, as we don't have any family living nearby in London."
"The service is fantastic and allows me to carry on working when my usual childcare arrangements fail. In this case my 18m old little girl's Granny was ill and couldn't look after her at the last minute. My Family Care took care of everything behind the scenes and made the process very easy for me. I may have had to take unplanned time off work to look after her if the service wasn't available."
"The service reduces the stress and pressures of emergency childcare situations and, once you've used it once, you will have complete confidence in using it again as the childcare providers are very professional."
"I have praised in several occasions the back-up care. Normally school provides very good coverage, but around Christmas and for inset days I am struggling to trust someone to look after my son. This childminder was the best thing that could happen to me in the holiday season."
"This is such a great service to have. It offers so much peace of mind and makes the balance of working full time and being a parent a lot easier, especially when you don't have any family living around to help."
Childcare choices
Nanny
Our last minute on call nannies look after newborns up to 16 year olds in your home.
Sourced via our collaboration with the UK's leading nanny agencies, we insist on only the best nannies for our members. More about our nannies
We're here to help
Book online or over the phone - quickly and easily, with all the stress removed.
Our team is available 7:00am to 7:00pm, Monday to Friday.
We'll start working on bookings made outside these hours first thing the next working day - come rain or shine.
Wondering what you can expect from an emergency nanny? How to payroll your nanny? Or...? Visit our FAQs for all you need to know about membership, bookings and your service. Frequently Asked Questions
